RETURNS:
Your complete satisfaction
is very important to us.
If for any reason you are not
happy with our product, please call or e-mail us and we will provide
an address for returning/exchanging your package. Please note that
packages must be returned in their original condition. Perishable
items and shipping charges are not refundable and return shipping
charges are the responsibility of the buyer/recipient.
We
take great care in packaging your purchase, therefore any damaged
shipments must be reported to us immediately. Be sure to keep all
packaging as it may be requested by carrier. We will make every
effort to replace any damaged items and ensure your
satisfaction.
We pride ourselves on fast service and
shipping, therefore any cancellations must be made as soon as
possible. If your gift has already been shipped, we will not refund
shipping charges and you will be charged a $20.00 restocking
fee.
Due to availability of products and seasonal
differences, we reserve the right to substitute products of equal or
greater value when it becomes necessary.
PRIVACY:
Under no circumstances
will we disclose and/or sell our customer database to any third
party companies. The information we collect from you is solely to
process and ship your gift to the recipient. In order to process
your order we must have your name, phone number, e-mail address and
mailing address. This information will allow us to fill your order
and notify you of your order status.
Your e-mail address is
used to send you an order confirmation and shipping
notification.
We use a secure server to collect and process
all orders.
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